External Devices

Manage, monitor, and secure external devices and peripherals connected to your organization’s network and systems through ARROW.

Overview

ARROW’s external device management provides:

Device Discovery: Automatic detection of external devices
Security Policies: Control external device access
USB Management: Monitor and control USB device usage
Network Peripherals: Manage printers, scanners, and other devices
Compliance Monitoring: Ensure external device compliance
Threat Protection: Prevent malware from external sources

Device Categories

USB Devices

Manage various USB-connected devices:

Storage Devices: USB drives, external hard drives
Input Devices: Keyboards, mice, drawing tablets
Audio Devices: Headphones, microphones, speakers
Mobile Devices: Smartphones, tablets when connected
Specialized Hardware: Security keys, dongles, sensors

Network Peripherals

Control network-connected devices:

Printers: Network and shared printers
Scanners: Document and image scanning devices
Cameras: Security cameras and webcams
Displays: Network displays and digital signage
IoT Devices: Smart devices and sensors

Wireless Devices

Manage wireless peripherals:

Bluetooth Devices: Mice, keyboards, headphones
Wi-Fi Devices: Wireless printers and displays
NFC Devices: Near-field communication devices
Wireless Sensors: Environmental and security sensors

Security Policies

Access Control Policies

Define comprehensive access controls:

Device Whitelisting: Allow only approved devices
User-Based Permissions: Control access by user role
Time-Based Restrictions: Schedule device access windows
Location-Based Controls: Restrict access by location
Application-Specific: Control access per application

USB Security Policies

Specialized USB device controls:

Read-Only Access: Prevent data writing to USB devices
Encryption Requirements: Require encrypted USB storage
Content Scanning: Scan files for malware and threats
Size Limitations: Restrict USB device capacity
Device Type Filtering: Allow/block specific device types

Data Loss Prevention

Prevent unauthorized data transfer:

File Transfer Monitoring: Track data movement
Content Analysis: Scan transferred content
Encryption Enforcement: Require encrypted transfers
Audit Trails: Log all external device interactions
Policy Violations: Alert on unauthorized transfers

Device Discovery and Inventory

Automatic Discovery

ARROW automatically discovers external devices:

Real-Time Detection: Immediate device recognition
Network Scanning: Identify network-connected devices
Agent-Based Discovery: Detailed device information
Protocol Analysis: Identify device types and capabilities
Hardware Fingerprinting: Unique device identification

Device Registration

Manage device registration process:

Automatic Registration: Streamlined device enrollment
Manual Approval: Administrator approval workflow
Bulk Registration: Mass device enrollment
Temporary Access: Time-limited device permissions
Guest Device Handling: Visitor device management

Device Information

Maintain comprehensive device records:

Hardware Details: Manufacturer, model, serial number
Capabilities: Device functions and features
Security Status: Encryption and security features
User Assignment: Current and historical user assignments
Location Tracking: Physical and network locations
Usage History: Connection and usage patterns

Monitoring and Control

Real-Time Monitoring

Monitor external device activity:

Connection Events: Device connect/disconnect events
Data Transfer: File transfers and data access
User Activity: Which users access which devices
Performance Metrics: Device usage and performance
Security Events: Threats and policy violations

Remote Control

Manage devices remotely:

Device Blocking: Instantly block unauthorized devices
Access Revocation: Remove device permissions
Configuration Updates: Push policy changes
Remote Wipe: Secure data removal from devices
Quarantine: Isolate suspicious devices

Alerting System

Automated alerts for security events:

Unauthorized Devices: Alert on unknown devices
Policy Violations: Notify of access violations
Security Threats: Malware and suspicious activity
Capacity Thresholds: Usage limit notifications
Compliance Issues: Regulatory compliance violations

Compliance and Auditing

Regulatory Compliance

Meet industry regulatory requirements:

HIPAA Compliance: Healthcare data protection
PCI DSS: Payment card industry standards
GDPR: European data protection regulations
SOX: Financial reporting compliance
Government Standards: Federal and state requirements

Audit Capabilities

Comprehensive auditing features:

Access Logs: Complete external device access history
Data Transfer Logs: File transfer audit trails
Policy Compliance: Adherence to security policies
User Activity: Individual user device usage
Security Incidents: Threat detection and response

Reporting

Generate detailed compliance reports:

Device Usage Reports: Utilization and access patterns
Security Reports: Threats and policy violations
Compliance Reports: Regulatory adherence status
Cost Reports: External device spending and ROI
Risk Assessment: Security risk evaluation

Threat Protection

Malware Prevention

Protect against external device threats:

Real-Time Scanning: Scan devices upon connection
Signature Detection: Known malware identification
Behavioral Analysis: Detect suspicious device behavior
Quarantine System: Isolate infected devices
Automatic Remediation: Remove detected threats

Data Protection

Secure sensitive data:

Encryption Requirements: Mandate device encryption
Content Filtering: Block unauthorized content types
Data Classification: Protect classified information
Access Controls: Limit data access permissions
Secure Deletion: Proper data wiping procedures

Network Security

Protect network infrastructure:

Network Segmentation: Isolate external devices
Traffic Monitoring: Monitor device network activity
Intrusion Detection: Detect network attacks
Firewall Integration: Network access controls
Vulnerability Assessment: Device security scanning

Mobile Device Integration

BYOD Management

Bring Your Own Device support:

Personal Device Registration: Secure personal device access
Data Separation: Separate business and personal data
Remote Management: Control business applications
Compliance Enforcement: Ensure device security standards
Privacy Protection: Respect personal data privacy

Mobile Application Management

Control mobile app access:

App Store Controls: Manage application installations
Corporate Apps: Deploy business applications
VPN Integration: Secure mobile connectivity
Email and Calendar: Corporate communication access
Document Access: Secure file sharing and editing

Printer and Scanner Management

Print Management

Comprehensive print security:

Print Policies: Control printing permissions and quotas
Secure Printing: Require authentication for print jobs
Print Auditing: Track printing activity and costs
Driver Management: Standardized printer drivers
Cost Control: Monitor and control printing expenses

Scanner Security

Secure document scanning:

Scan-to-Email: Secure email delivery
Scan-to-Network: Protected network storage
OCR Integration: Text recognition and indexing
Document Classification: Automatic content categorization
Retention Policies: Automated document lifecycle

Integration and Automation

Third-Party Integration

Connect with existing systems:

SIEM Integration: Security information and event management
Asset Management: Track external devices as assets
Help Desk Systems: Automated ticket creation
Identity Management: User authentication integration
Backup Systems: Include external device data

Automation Capabilities

Streamline external device management:

Automated Policies: Self-enforcing security rules
Workflow Automation: Approval and provisioning workflows
Incident Response: Automated threat response
Reporting Automation: Scheduled report generation
Policy Updates: Automatic policy distribution

Best Practices

Security Best Practices

Principle of Least Privilege: Minimum necessary access
Regular Policy Reviews: Update security policies regularly
User Education: Train users on security risks
Incident Response: Prepare for security incidents
Vendor Management: Secure third-party device integration

Operational Best Practices

Device Lifecycle Management: Plan device procurement to retirement
Cost Optimization: Monitor and optimize device spending
Performance Monitoring: Ensure optimal device performance
User Experience: Balance security with usability
Documentation: Maintain comprehensive policies and procedures